Ordering and registering admission tickets electronically (e-tickets) for International Rice Research Institute (IRRI) International Rice Congress 2023

Persons who use the visitor portal – online shop and registration portal – of International Rice Research Institute (IRRI), College, Los Banos, Laguna (customers) agree to the following terms and conditions in the respective version applicable at the time of use:

  1. General information

    1. These general terms and conditions regulate the legal relationship between International Rice Research Institute (IRRI) and the visitor portal customers with respect to the purchase and registration of e-tickets via the Internet and in terms of their visit to the respective event.

    2. E-tickets are event-related, personalized admission tickets that the customers can print out themselves and which entitle them to admission to physically conducted events and, if indicated, to access to digital content of the respective event as part of the digital trade fair and event platform (IRC 2023 digital business platform) provided by International Rice Research Institute (IRRI).

    3. No guarantee shall be provided for the correctness of the event data contained in the online presence of International Rice Research Institute (IRRI). Information can be changed at any time and without prior notification as it has not become the content of a contract.

    4. The exhibition regulations of International Rice Research Institute (IRRI) and the house regulations of the respective venue shall be observed when attending the event.

    5. The respective terms and conditions of use of the digital platform shall be observed when using digital event content. E-tickets may only be purchased from the official website.

    6. Even if they are known, deviating, conflicting or supplementary general terms and conditions shall not become part of the contract unless their validity is expressly agreed to in writing. These terms and conditions shall apply both to professional visitors and to private individuals.

  1. Registration and conclusion of the contract

    1. Ordering chargeable e-tickets shall necessitate the customers' prior registration. Prior registration shall also be required for the personalization of free tickets.

    2. In the case of chargeable e-tickets, the customers submit an offer to International Rice Research Institute (IRRI) by clicking on the order button. Before sending off their purchase order, customers are given the opportunity to check and correct their purchase order. The ordering process can be aborted at any time by closing the browser. The offer can only be submitted by persons aged 18 and over, and shall only be regarded as accepted by International Rice Research Institute (IRRI) when it electronically confirms the e-ticket purchase order or sends the e-tickets to the customers by e-mail. This concludes the contract between the customers and International Rice Research Institute (IRRI).

    3. The customers shall not be entitled to reproduce or alter e-tickets. Duplication is punishable by law and shall be reported to the authorities. Copies of an e-ticket are invalid and provide no entitlement to admission to the event. In case of a concrete suspicion of the misuse of an e-ticket, International Rice Research Institute (IRRI) reserves the right to refuse admission to the event in individual cases.

    4. If customers have ordered an e-ticket, they are additionally provided with an access link for the IRC 2023 digital business platform. In this case, the customers shall be at liberty to decide whether to also activate this access by using the access link. The customers' profile shall become visible to other IRC 2023 digital business platform users when the customers log into the IRC 2023 platform for the first time.

  1. Personalised tickets and printout

    1. The link to access the e-tickets shall be sent electronically by e-mail to the e-mail address specified by the customers in the order mask.

    2. E-tickets are personalized and non-transferable. They are valid only for the person whose name is printed on the ticket. Proof of legitimation, e.g. a personal identity card, a driving licence or a passport, may therefore be demanded at the access control point at the event.

    3. The validity of each e-ticket shall be checked electronically on-site. It shall therefore be available in the form of either a printout or a wallet/mobile ticket. The e-tickets shall be printed out legibly using a laser or inkjet printer with a resolution of at least 300 DPI on white DIN A4 paper in the form of a colour or black and white printout. In order to check the validity of the wallet/mobile ticket, the customers shall load the ticket onto their smartphone or tablet and present this device at the entrance.

    4. International Rice Research Institute (IRRI) reserves the right to issue tickets exclusively to professional visitors or professional buyers and to check their professional visitor status.

  1. Non-existence of a right of withdrawal

International Rice Research Institute (IRRI) points out that there is no right of withdrawal even for consumers with respect to ordering online tickets. Customers cannot therefore subsequently revoke their purchase order. All purchase orders shall be final and binding.

  1. Return/reimbursement — cancellation of the event

The return or reimbursement of admission tickets shall not be possible; the face value of the admission ticket shall only be reimbursed if the event is cancelled.

  1. Prices and terms of payment

    1. All of the prices stated in the ticket shop are in US dollarsand include the statutory rate of value added tax. Further price components shall be disclosed separately during the ordering process.

    2. Payment for the e-tickets is always cashless and shall be carried out using a credit card (Visa, MasterCard). Other payment options shall be pointed out separately. An external service provider shall be used to process the payment. The credit card accounts shall be debited on confirmation of the purchase order.

    3. If payment is not carried out using a credit card for any reason, International Rice Research Institute (IRRI) reserves the right to block the corresponding tickets for the event and to refuse access.

    4. By using electronic ticket ordering, the customers declare their consent to electronic preparation and dispatch. No right to invoicing by means of an invoice document shall exist.

  1. Liability

    1. International Rice Research Institute (IRRI) shall not bear any liability for losses that occur due to transmission errors, technical breakdowns, interruptions due to maintenance work, or other disruptions which are not the fault of International Rice Research Institute (IRRI).

    2. International Rice Research Institute (IRRI) shall only bear liability for intent or gross negligence. International Rice Research Institute (IRRI) shall also be liable for the negligent breach of obligations whose fulfillment makes the proper performance of the contract possible in the first place, the breach of which jeopardizes the achievement of the contractual purpose and the observance of which the customer regularly relies on. In the latter case, however, International Rice Research Institute (IRRI) shall not be liable for unforeseeable damage that is not typical for the contract. International Rice Research Institute (IRRI) shall not bear any liability for a slightly negligent breach of other obligations. The above liability exclusions and limitations shall not apply in the event of culpable injury to life, limb, or health by International Rice Research Institute (IRRI) or its legal representatives or vicarious agents.

  1. Data security and data protection

International Rice Research Institute (IRRI) shall use a secure transmission procedure (SSL) for the transmission of customer and payment data. The objective of this is to achieve the highest possible standard of security. International Rice Research Institute (IRRI) takes the protection of its customers' personal data very seriously. The data incurred with the customers shall be stored or transferred for the purpose of processing in accordance with the applicable data protection regulations. In providing the contractually due services, International Rice Research Institute (IRRI) shall observe all relevant regulations (particularly those of the European General Data Protection Regulation) in order to protect its customers' personal data and shall conclude corresponding agreements with its external service providers if necessary.

  1. Image and film recordings

Recordings: Photos and videos may be taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional or, where applicable, commercial purposes. The processing is carried out on the basis of the legitimate interest of the controller to document the event organised by him and to report positively on it to a wider public. You can object to the processing of your data. Regarding the processing of the recordings and a possible objection, please contact the following e-mail address directly:

  1. Severability clause

Should individual provisions contained in these general terms and conditions or parts thereof be or become invalid, this shall have no bearing on the validity of the remaining provisions. In this case, the parties shall be obliged to agree other provisions, which most closely match the legal and economic regulatory content of the invalid provisions, instead of the invalid provision.

  1. Complaints/dispute resolution

The EU Commission provides a platform for out-of-court dispute resolution under the link This gives consumers the opportunity to initially resolve disputes related to their online purchase order without the involvement of a court.


General obligation to provide information in accordance with Section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters (VSBG):


International Rice Research Institute (IRRI) is essentially unwilling and not obliged to take part in dispute resolution proceedings before a consumer arbitration board.

  1. Applicable law

The contract shall be subject exclusively to the law of the Federal Republic of Germany with the exclusion of the UN Convention on Contracts for the International Sale of Goods.

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