Privacy policy
As of April 2023
Table of contents
  1. Identity and contact details of the data controller
  2. Information on data processing
  3. Rights of the data subject
  4. Provision of our website and creation of log files
  5. Use of cookies

 
  1. Identity and contact details of the data controller
The data controller in accordance with the purposes of the General Data Protection Regulation (GDPR) and other data protection regulations is:
Katharina Staske
DLG Asia Pacific Co., Ltd.
WeWork The PARQ
88 The Parq Building, 8th Floor,
Ratchadaphisek Road, Klongtoey Sub-district,
Klongtoey District, Bangkok 10110


Phone: +66 936281896
E-Mail:  
info(at)dlg-international.com
  1. General information on data processing
1. Scope of the processing of personal data
In general, we process the personal data of our users only insofar as is necessary for the provision of a functioning website as well as our content and services. The processing of personal data regularly only takes place with the consent of the user. Exceptions include cases where actual reasons make it technically impossible to obtain prior consent and where data processing is required by law.

2. Legal basis for the processing of personal data
Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.
As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.
Where it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis.
Where vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis.
Where the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR serves as the legal basis for the processing of data.

3. Data erasure and storage period
The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if provided for by the European or national legislator within the EU regulations, law or other relevant regulations to which the data controller is subject. Data is also restricted or erased when the storage period stipulated by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.

4. Information we may collect about you
Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone, for example when you register an account with us, register to attend one of our events (whether as a delegate, exhibitor, speaker or attendee) or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you’re registering for.
Information we collect about you:
  • Through registration forms we may collect: contact details such as name, email address, postal address and telephone number; educational, nationality and professional information; interests and business information, such as roles and responsibilities; survey information, comments, feedback, posts and any other content submitted; and payment information, such as a credit or debit card number or bank account details where registering for paid events or services.
  • Where we operate badged access in relation to any of our events, we may collect information about; your location in; and engagement, within the event. For example, for certain events access will be granted via a badge which holds your registration details including personal information. You will be required to use your badge to gain access to the event. In this situation we will collect information about when you enter the event and which exhibitors or sponsors you have engaged with.
  • We collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, which pages you viewed and similar information. This information may be collected by a third-party website analytics service provider on our behalf and/or may be collected using cookies. We also use cookies and pixels in our emails to track delivery and open rates, the results of which are stored against your email address and profile.
  • We may collect publicly available information including names, job title, employer, telephone, social media and business email address contact details to allow us to send you information about our goods and services using our legitimate interest to do so pursuant to relevant data protection legislation. You can request to stop receiving such communications at any moment by using the unsubscribe links in the footer of the email or by contacting us directly.
Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these third parties will collect information directly from you on our behalf. We may also engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.

5. Purpose of the processing and legal basis for the processing
  • For sales and event enquiries: To provide you with information that you have requested from us, in relation to events and publications we run, or other services we provide. Legal Basis: Art. 6 (1) (b) GDPR.
 
  • General administration and organisation of our events: As a Speaker, Exhibitor, Sponsor or Attendee to our events we may use your details for planning and logistics, to invoice you, to provide you customer service in relation to the event, and general administration of your attendance at the event.  We may also share your personal data with other entities in the DLG Group for the purpose of assisting in the delivery of the event and/or provision of the applicable service. Legal Basis: Art. 6 (1) (b) GDPR.
 
  • Badge Scanning: Where you allow your badge to be scanned by an Exhibitor or Sponsor at one of our events your contact details will be transferred to the Exhibitor or Sponsor. The third-party use of your details will be in accordance with its own privacy policy and is not covered by this Privacy Policy. Legal Basis: Art. 6 (1) (a) GDPR.
 
  • Cooperation with service providers: For exhibitors and sponsors, we engage logistic partners in order to enhance your experience at our events, such as engaging stand builders, electricity providers, carpeting, furniture, WIFI providers etc. Legal Basis: Art. 6 (1) (b) GDPR.
 
  • Marketing: To keep in contact with you about other similar events or services of ours that may be of interest to you, send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest or for research purposes after an event you have attended to analyse the effectiveness of our products and offerings to you. Legal Basis: Art. 6 (1) (f) GDPR. You have the right to object to such processing.
 
  • Online Event Content & Networking Platforms: As part of your registration to fully Virtual (online) Events & to Live Events that offer online networking and content as an additional service, some of your registration data will be passed to our Networking Application Provider to create an account within the platform.

When entering an online event or content and networking platform you may engage in activities such as: visiting zones or rooms such as an online event space, exhibitor or sponsor booth; downloading content; attend/view live seminars.

As a result of such activities the platform, we (and any event partner, as may be applicable) may collect, collate and share your personal information and data about your movements and interactions whilst in the virtual event space with the relevant sponsor or exhibitor to allow them to engage with you, subject to applicable data protection laws. Legal Basis: Art. 6 (1) (b) GDPR.

 
  • Recordings: Photos and videos may be taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional or, where applicable, commercial purposes. The processing is carried out on the basis of the legitimate interest of the controller to document the event organized by him and to report positively on it to a wider public (Art. 6 para. 1 lit. f DSGVO). You can object to the processing of your data. Regarding the processing of the recordings and a possible objection, please contact the following e-mail address directly: info(at)dlg-international.com
6. Recipients of the personal data
We may share your personal information with:
  • Other entities in the DLG Group for specific purposes. For example, where they may assist in providing products and services to you, manage internal analysis of the usage of products and services, or offer relevant products and services which may be of interest.  Where the relevant DLG Group entity is outside the EEA, we would only transfer data where an appropriate safeguard such as EU model clauses or such other methods as may be applicable under relevant data protection laws, exists between the entities.
 
  • Selected third parties that we work with, where necessary for the purposes of delivering to you services that you request from us. For example, when you register to attend an event that we host, we may need to share your information with third party sub-contractors, service providers or other DLG Group entities. They may include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general service contractors, hotel/housing partners, freight forwarders, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of marketing collateral and other event collaboration partners.
 
  • We may share your personal information with trusted partner organisations for their marketing purposes, in accordance with local data protection laws and where required, with your permissions.


If you use one of our virtual products, such as a virtual exhibition, directory site or webinars, or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party, such as visiting a stand at an online exhibition, having your badge scanned or clicking an asset branded and provided by a third party. In some instances, for example, a product listing site, you may reach out directly to a supplier or exhibitor, who may contact you in return. In other instances, our virtual products are sponsored, and, in these cases, the data provided will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.

At some Events, exhibitors and sponsors may use lead capture applications or barcode scanner devices.  If you choose to allow your badge (whether physical or digital) to be scanned by third parties at the Event, we may pass your personal information to such third parties. Further, there may be certain areas of the Event at which your attendance is conditional on your personal information being provided to third parties that have sponsored or are managing such areas.  The use that any third parties make of your personal information is outside of Informa Markets’ control and, to the extent permitted by applicable law, we do not accept any liability in this regard.

We may share your personal information with clients and data providers in connection with the marketing services referred to above, who are bound to process that data strictly in compliance with applicable law.
  • Some of our events and products are co-branded, co-delivered or sponsored by third party exhibitors or sponsors. We may share your details with these third-party partners.
Where we use such third parties, we enter contracts which ensure that the third party is obligated to provide at least the same level of data protection as the DLG Group entity entering into that contract, and we take reasonable, appropriate steps to ensure that the contractor effectively processes the personal data in a manner consistent with this Privacy Policy and our internal policies relating to the protection of Personal Data.
  • Some of our events and products are co-branded, co-delivered or sponsored by third party exhibitors or sponsors. We may share your details with these third-party partners.
     
  1. Rights of the data subject
When your personal data is processed, you are a data subject in the sense of the GDPR and have the following rights vis-à-vis the data controller:

1. Right of access (Art. 15 GPDR)
You may request from the data controller to confirm whether your personal data is processed by them.
If your data is being processed, you can request access to the following information from the data controller:
    • Purpose for which your personal data is processed
    • Categories of personal data being processed
    • Recipients or categories of recipients
    • Intended storage period or the criteria for determining this period
    • Existence of the rights of rectification, erasure or restriction of your personal data as well as a right to object to processing
    • Existence of a right of appeal to a supervisory authority
    • All available information on the source of the data (if personal data was obtained from a third party)
    • Existence of automated decision-making including profiling with meaningful information about the data processing system involved, and the scope and the expectable effects of such processing
    • Right to request information on whether your personal data will be transmitted to a third country or an international organisation
2. Right to rectification (Art. 16 GPDR)
If your personal data is inaccurate or incomplete, you have the right to request that the personal data be rectified or completed without delay.

3. Right to restriction of processing (Art. 18 GDPR)
You may request the restriction of the processing of your personal data if one the following conditions is met:
    • You challenge the correctness of your personal data for a period of time that enables the data controller to verify the accuracy of your personal data;
    • The processing is unlawful, and you oppose the erasure of the personal data and instead demand the restriction of its use instead;
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; or
    • You have objected to the processing and it is not yet certain whether the legitimate reasons of the data controller outweigh your reasons.
4. Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)
You may request the immediate erasure of your personal data if one the following conditions is met:
    • Your personal data is no longer necessary for the purposes for which they were collected or processed;
    • You revoke your consent, and there is no other legal basis for processing the data;
    • You object to the processing of your data, and there are no overriding legitimate grounds for the processing, or you object pursuant to Art. 21 (2) GDPR;
    • Your personal data are being processed unlawfully;
    • Erasure is required for compliance with a legal obligation in Union or Member State law to which the data controller is subject; or
    • Your personal data was collected in relation to the offer of information business services offered pursuant to Art. 8 (1) GDPR.
Please note that the above grounds do not apply insofar as the processing is necessary:
    • To exercise the right to freedom of speech and information;
    • To fulfil a legal obligation required by the law of the Union or of the Member States to which the data controller is subject, or to perform a task of public interest delegated to the data controller;
    • For reasons of public interest in the field of public health;
    • For archival purposes of public interest, scientific or historical research purposes or for statistical purposes; or
    • To enforce, exercise or defend legal claims.
5. Right of data portability (Art. 20 GPDR)
You have the right to receive your personal data in a structured, common and machine-readable format or to request that it be transferred to another data controller.

6. Right to object to certain data processing (Art. 21 GDPR)
Subjective to your situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or (f) GDPR. This also applies to profiling based on these provisions.
Where your personal processes personal data for direct marketing purposes, you as the data subject have the right to object, at any time, to processing of personal data for such marketing, which includes profiling to the extent that it is related to direct marketing.

7. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, if you believe that the processing of your personal data violates the GDPR. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.


 
  1. Provision of our website and creation of log files
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the accessing device.
The following data is collected:
    • Browser type and version
    • User’s operating system
    • User’s IP address
    • Access date and time
    • Referrer URL(s)
    • Host name of the accessing terminal device
This data is stored in our system’s log files. The data is not stored with the user’s other personal data.

2. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable provision of our website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of our website. In addition, we use the data to optimise our website and to ensure the security of our IT systems. The data is not analysed for marketing purposes.

3. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 (1) (1) (f) GDPR.

4. Duration of storage
The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected. Where data is collected for the provision of our website, this is the case when the respective session has ended.
The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected and further storage is not subject to any legal storage period.

5. Exercising your right to object
The collection of data for the provision of our website and the storage of the data in log files is absolutely necessary for the operation of our website. The user has the right to object to this. Whether the objection is successful will be determined after evaluating the competing interests.


 
  1. Use of cookies
1. Description and scope of data processing
Our website uses cookies. Cookies are files that are stored in the internet browser or by the internet browser on the user’s computer system. This method of storing information on the user’s terminal device may be accomplished using so-called unique identifiers (UID), which allows us to identify or associate the user with a natural person.
We use cookies to make our website more user-friendly. Some elements of our website require the accessing browser to be identified even after browsing to a new page.
Cookies transfer and store the following data:
    • Language settings
    • Log-in information
User data collected in this manner is pseudonymised by technical measures. It is therefore not possible to associate the data to the user accessing the site. The data is not stored along with other personal data of the users.
2. Purpose of data processing
The purpose of using technical cookies is to make it easier for users to use websites. Some features of our website require the use of cookies. They make it is necessary that the browser is recognised even after browsing to a new page.
We require cookies for the following applications:
    • Adopting language settings
We do not use the user data collected by technical cookies to create user profiles.
3. Legal basis for data processing
The legal basis for using strictly necessary cookies to provide you with the expressly requested service is Art. 6 (1) (f) GDPR.
The use of cookies that are not technically necessary requires your express consent, which you can give via the cookie banner. The basis for storing and accessing data in this case is Art. 6 (1) (a) / Art. 7 GDPR. By configuring your cookie settings accordingly, you may revoke your consent at any time with effect for the future and subsequently grant it again. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser. Please note that your browser settings only affect the browser you are using. The processing of personal data following the storage of and access to data on your terminal device makes the provisions of the GDPR relevant. More information can be found in the following sections of this privacy policy.

4. Exercising your right to revoke consent
The user may revoke their consent to the processing of their personal data at any time.

 

 
Processing. Please wait.
Loading...